Introduction In the first article of this series, I discussed the current interest in Business Architecture that has been brewing in the last little while and also discussed some of the frameworks that professionals have been looking at for inspiration. The first article was intended to provide an overview of the field and it introduced…
Introduction In the first Article of this series, I discussed the current interest in Business Architecture that has been brewing in the last little while and also discussed some of the frameworks that professionals have been looking at for guidance and inspiration. The first article was intended to provide an overview of the field and…
Introduction In the first Article of this series, I discussed the current interest in Business Architecture that has been brewing in the last little while and also discussed some of the frameworks that professionals have been looking at for guidance and inspiration. The first article was intended to provide an overview of the field and…
This month I am initiating a regular column on the topic of Business Architecture. This sounds like a daunting task wide open to anything that one may choose to talk about. On the one hand, that accommodates diverse views but on the other it raises the issue that there are many narrowly focused camps and…
Roger Burlton, President of Process Renewal Group, gives a broad perspective on BPM as he discusses where BPM’s roots lie, how BPM has evolved, what BPM as a management discipline is really all about, the sweeping changes BPM will introduce and what companies must do to position themselves for success as the BPM movement continues…
Risk management is becoming more and more important for organizations today to better understand business threats and to ensure that these threats are mitigated. In addition, boards of directors and compliance agencies alike are pushing for assurance that internal controls are sufficient to mitigate the potential consequences of external and internal uncertainties. The global regulations…
Introduction This article will outline the steps organizations must take to establish a business architecture to ensure that their bold statements of strategic direction are realized through the mechanism of business processes and business capabilities. In my view, the prime role of Business Architecture is to assure that the various developed capabilities are optimized and…
Introduction Organizations everywhere want to perform better! Increasing customer demands, regulation and pressure on costs make organizations strive to work smarter. And if it is about working smarter, Lean is often THE hype they jump on. Who can resist the Lean promises of lower costs and higher quality? So it’s logical that more and more…
Rationale for this Article I was asked to write a new article recently. I thought hard about what the message should be then I had an inspiration. I had just gone through a poor service experience and immediately started to analyze what caused it to be poor, as I usually do (it’s an occupational hazard).…
Rationale for this Article Two months ago I wrote an article about the screw ups that happened to derail the end-to-end process of getting a passport renewed. I vowed at that time to keep telling my personal stories whenever I had a new experience that made me think about processes that could be better. A…